How can we help?
Find answers, guides, and resources to get the most out of B2B Market.
Help Topics
Browse by category.
Getting Started
Set up your account, verify your business, understand your dashboard, and make your first purchase or listing on B2B Market.
Payments & Financing
Payment terms (Net 30/60/90 — coming soon), Buy Now Pay Later options, credit limits, and managing invoices.
Orders & Products
Place orders, track shipments, understand return and refund policies, and our product quality guarantees.
Account Management
Update business information, add team members, set up two-factor authentication, and manage security settings.
Vendor Resources
Become a verified vendor, list products, manage RFQs, understand order fulfilment, and vendor payouts.
Policies & Legal
Terms of Service, privacy and data protection, buyer protection program, and dispute resolution process.
Quick Access
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Support
Can't find what you're looking for?
Our team responds within one business day. For urgent matters, call us directly during business hours.
Email Support
Send us a detailed message. We respond within one business day.
info@b2bmarket.caPhone Support
Speak directly with our team Monday–Friday, 9am–5pm EST.
+1 437 778 4446Contact Form
Use our structured contact form for account-specific queries or issues.
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