Help Center
Find answers, guides, and resources to help you get the most out of B2B Markets.
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Getting Started
Learn how to set up your account, verify your business information, understand your dashboard, and make your first purchase on B2B Markets.
Payments & Financing
Everything about payment terms (Net 30/60/90 - Coming Soon), Buy Now Pay Later options, understanding your credit limit, and managing invoices and payments.
Orders & Products
Learn how to place orders, track your shipments, understand our return and refund policies, and our product quality guarantees.
Account Management
Update your business information, add team members, set up two-factor authentication, and manage your password and security settings.
Vendor Resources
For sellers: learn about becoming a verified vendor, listing your products, order fulfillment guidelines, and understanding vendor payouts.
Policies & Legal
Review our Terms of Service, privacy and data protection policies, buyer protection program, and dispute resolution process.
Still Need Help?
Our support team is ready to assist you
Email Support
Get help via email within 24 hours
support@b2bmarkets.ca
Phone Support
Speak directly with our team
1-800-B2B-MKTS
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